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Digg It - Customer Service at Home Depot and Lowes
Over the years thanks to competition it seems that the Big Box Hardware S According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product tores like Home Depot and Lowes have gotten progressively better with the ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in r customers service. Why has this taken place? Well two reasons; one is c lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. ompetition and the other is because the customers have demanded it and by here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe delivering better customer service the customers come back to shop more o d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro ften and have a better shopping experience. They spend more time in the ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc tores and therefore buy more and return to purchase more on subsequent fo easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi llowing visits as well. And guess what both companies have reaped the rew nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically rds in customer loyalty and increased sales. Unfortunately this change of and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ pace has also impacted the small hardware stores, which always gave grea ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi service you see. Had the Big Box Hardware Stores not gotten with the pr ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a gram they would not have succeeded as well as they have over their smalle dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod r competitors. It seems that in the past all we had heard about Home Depo cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin and Lowe's was that you could never find what you needed and there was n tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen ever any one available to help you. We all remember hearing these storie t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel and perhaps had uttered these words ourselves and yet today you can alwa ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust ys find someone to help you and generally they're helping someone else ar y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products und the corner from where you are standing. Not only will they take you . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de to the exact item you're looking for, but most of them are able to answer elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip your questions or find someone who can. Please consider all this in 2006 tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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