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Digg It - Connections: Business Process Management and Six Sigma
One of the most powerful ways to improve business processes is combining business process management (BPM) strategies with Six Sigma strategies. BPM strategies emphasize process improvements and automation to drive performance, while Six Sigma uses statistical analysis to drive According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product quality improvements. The two strategies are not mutually exclusive, however, and many companies have discovered that combining BPM and Six Sigma can create dramatic results. BPM basics Let’s first take a look at the basics of BPM. It uses a four step method to create ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in better processes and improve performance. The steps are as follows: • Map the process (whether new or existing) from start to finish, capturing each step along the way • Execute the process by using people and automated applications, with specific assignments of responsibili lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. ies and accountabilities for each step • Manage the process through information flow, actions and related activities • Analyze process performance and metrics, using findings as the basis for continuous process improvement BPM has a strong base in software applications to he here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe lp streamline and automate processes. At the software level, BPM is commonly applied within a single department or group to improve a specific process. From the software level, BPM expands to a suite of software applications. The suite level enables BPM to link multiple depart d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro ents or groups that affect processes. It promotes information sharing and accountability through use of a work portals where multiple users can share knowledge, documentation, and process management. At its highest level, BPM expands to an enterprise-wide system. This level co ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc mbines software and IT aspects with management practices to address broad structural and systemic issues within a business or organization. Business practices and operations are examined from a holistic standpoint, paying close attention to how occurrences in any one part of th easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi e system have a ripple effect across the organization. Six Sigma basics The concept of Six Sigma was developed at Motorola in the 1980’s as they worked to improve the quality of their products and services. By implementing a systematic, rigorous routine, they were able nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically to improve their products and increase customer satisfaction, thus increasing profits. Six Sigma approaches business processes from a highly statistical standpoint. It incorporates three levels of activity: • Metrics – statistical focus to make process outcomes 99.9997% defec and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ t free, otherwise expressed as 3.4 defects per million opportunities • Methodology – structured approach to solving problems that uses specific tools and process mapping to achieve the metric goal • Philosophy – the enterprise-wide embrace of defect reduction by making decisi ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi ns based on hard data and customer focus In short, Six Sigma allows an organization to reduce the variability in its products and services so that waste is reduced, efficiency is improved, and customer satisfaction is dramatically increased. Business problems are solved throug ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a h rigorous application of data collection and analysis tools. The training that Six Sigma users receive is quite intensive, progressing through several increasingly sophisticated levels based on experience and accomplishment. Professional Six Sigma consultants and practitioners dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod usually work to become certified at the various levels, increasing their ability to help guide development and implementation of Six Sigma methodology. The methodology of Six Sigma is key to its success. An organization follows a five step progression that uses factual inform cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin tion and statistical analysis to address achievement of operational goals. There are some differences in the five steps depending on whether they are used to improve an existing process or design a new process. The end goal, though, is always to achieve the standard metric of 9 tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen 9.9997% defect free performance. Combining BPM and Six Sigma With this basic understanding of BPM and Six Sigma in mind, it is easy to see how powerful it can be to combine the two practices. Their strengths complement each other and create a synergy that infuses the e t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel tire operation with a focus on quality and performance. The strength of BPM lies in its ability to automate processes and workflow through modeling and examination of inputs, outputs and performance. It is not as strong, however, in its ability to analyze data associated with ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust very difficult or multifaceted problems. Six Sigma fills this gap by providing the statistical analysis needed to deal with complex problems. The strength of Six Sigma lies in its rigorous approach to data collection and analysis. Through this process it is can identify even t y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products he smallest opportunities for process improvement, maximizing an organization’s ability to institute necessary changes. It is not as strong, however, in its ability to monitor process improvements and ensure they are applied across the board. BPM fills this gap by providing too . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de s to automate process improvements and connect those improvements across the entire organization. Both BPM and Six Sigma represent significant commitments on the part of a business or organization, and they take time to implement them thoroughly. Tremendous organizational chan elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip ge is often required, leading most companies to start with a single department or pilot project and expand their use over a multi-year period. It is well worth the time and effort, though, to generate the substantial business improvements that are typical with BPM and Six Sigma tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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