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Digg It - Using Performance Appraisals to Enhance Employee Performance
The annual performance appraisal is an opportunity to enhance employee performance and create greater success for the company and the individual. My intent is to explore how coaching skills can be used in creating a good performance appraisal experience for both the employee and the supervisor and how to keep good performance going throughout the year. As a manager for 18 years my experience was that performance appraisals were a tense time for the employee and the supervisor. In either position, for me it often felt uncomfortable, so how do we reframe it so that it is a good experience for both?
Start with vi
Start with vi
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
sion:
It’s important to start with vision: the company’s and the employee’s. What is the company vision? The company vision should be compelling and known by staff. When staff don’t know the owner’s vision for the company it is hard for them to help move it forward. Having a clear and compelling vision that employees can buy into provides a foundation for success.
But what drives the individual isn’t the bosses vision, the company’s vision, but their own compelling vision.
• Employees can embrace the company vision but…
• True success comes from within and from personal vision
• Personal vision should be c
It’s important to start with vision: the company’s and the employee’s. What is the company vision? The company vision should be compelling and known by staff. When staff don’t know the owner’s vision for the company it is hard for them to help move it forward. Having a clear and compelling vision that employees can buy into provides a foundation for success.
But what drives the individual isn’t the bosses vision, the company’s vision, but their own compelling vision.
• Employees can embrace the company vision but…
• True success comes from within and from personal vision
• Personal vision should be c
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
ompelling and tie into the company vision
• Do you know your employees dreams and visions for their lives and career
Take time to create a vision
If the employee hasn’t thought about their vision, take the time to create a vision with them. Does their vision, their passion tie into the company vision? Can you as the supervisor help the employee to achieve their vision? What if their vision is your job? Well, that’s great. As supervisors, managers and leaders part of our role is mentoring and developing our employees. It’s great to have employees that are motivated to learn and grow. It’s also great to ha
Take time to create a vision
If the employee hasn’t thought about their vision, take the time to create a vision with them. Does their vision, their passion tie into the company vision? Can you as the supervisor help the employee to achieve their vision? What if their vision is your job? Well, that’s great. As supervisors, managers and leaders part of our role is mentoring and developing our employees. It’s great to have employees that are motivated to learn and grow. It’s also great to ha
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
e employees that know your job and can do it competently.
Compelling visions are personal, written in the present tense, as if…they are happening now, and point to an exciting future. Encourage your staff to write their own compelling vision and share it with you.
Our current appraisal framework:
Often the manager talks about issues that the employee didn’t know was coming. Today we are talking about how to reframe the experience for both the employee and the manager. With the manager as a coach and partner committed to the employee’s success the environment can shift. The goal is to reframe the experience,
Compelling visions are personal, written in the present tense, as if…they are happening now, and point to an exciting future. Encourage your staff to write their own compelling vision and share it with you.
Our current appraisal framework:
Often the manager talks about issues that the employee didn’t know was coming. Today we are talking about how to reframe the experience for both the employee and the manager. With the manager as a coach and partner committed to the employee’s success the environment can shift. The goal is to reframe the experience,
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
creating a positive, goal oriented environment that thrives on success and enhancing performance. In working with many groups of people solving problems, when they focused on what was going well and built upon it they were more successful than when they worked on what the problems were that they were having and what they needed to improve. In focusing on solutions, they ultimately identified the things that needed improvement as well.
It’s important to recognize your feelings about performance appraisals and to imagine the employee’s perspective.
• History of being an uncomfortable experience
• Reframe the e
It’s important to recognize your feelings about performance appraisals and to imagine the employee’s perspective.
• History of being an uncomfortable experience
• Reframe the e
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
perience & create a positive, goal oriented environment that thrives on success, enhancing performance
• An opportunity to tune into the person and find out what is going on with them
• Create a plan for the upcoming year
• Most individuals (most employees) want to be successful
Use Coaching Skills to develop success and excellence Where are we at now? After you have created a compelling vision, find out where we are at right now, using five key coaching questions you can quickly get to where the employee is at. In these questions you have the opportunity to create powerful positive energy, find out what the
• An opportunity to tune into the person and find out what is going on with them
• Create a plan for the upcoming year
• Most individuals (most employees) want to be successful
Use Coaching Skills to develop success and excellence Where are we at now? After you have created a compelling vision, find out where we are at right now, using five key coaching questions you can quickly get to where the employee is at. In these questions you have the opportunity to create powerful positive energy, find out what the
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
gaps are and what the resources needed are. In talking about what would be ideal you are also focusing a bit back on the vision, but you are also pointing in the direction that you need to go– so how do we get there?
• When meeting with a staff member:
* Be present
* Tune into them and tune out everything else
* See their greatness
• Use Five Coaching Questions:
* What’s going right?
* What makes it right?
* What is it that would be ideal
* What’s not quite right yet?
* What resources do you need?
As the supervisor, I see my role as one of supporting my staff so that they can do
• When meeting with a staff member:
* Be present
* Tune into them and tune out everything else
* See their greatness
• Use Five Coaching Questions:
* What’s going right?
* What makes it right?
* What is it that would be ideal
* What’s not quite right yet?
* What resources do you need?
As the supervisor, I see my role as one of supporting my staff so that they can do
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
their job, I’m their coach, their success partner and the person that is helping to get them the resources they need to do their job. As the director of an outdoor center, my job was to get the clients there, but it was also to make sure that our resources were there for the client, we had the infrastructure we needed to provide the service– the ropes course, trained staff, food for meals…..
Create a plan for excellent performance
You, the supervisor become the partner or the coach – coaching for success. In creating a plan focused on success for the employee, the manager begins to shift the paradigm to one of
Create a plan for excellent performance
You, the supervisor become the partner or the coach – coaching for success. In creating a plan focused on success for the employee, the manager begins to shift the paradigm to one of
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
employee and coach/partner. As supervisors, our role is build successful teams and we have to have successful team members in order to do that. If we focus on creating success we are more likely to create it. Focus on the positive, the solutions. What’s going right, how do we create more of it? In working with teams I have found that when I focus on what they are doing well and how we do more of it – we build on our success.
When we create goals that are SMART, we can measure them, and track their progress. If goals are soft, not measurable it becomes difficult to progress the plan or give any feedback. So
When we create goals that are SMART, we can measure them, and track their progress. If goals are soft, not measurable it becomes difficult to progress the plan or give any feedback. So
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
how do we make them measurable? Measurable is countable, how many, when, who?
Goal Planning
• Goals tie into the company vision and the employees vision.
• Goals Point to an exciting future.
• They are positive, specific, measurable, attainable, relevant and time bounded
Tips for setting goals
* Start with the RESULT in mind.
* Set SMART goals.
* Make it easy to see the next steps.
SMART Goals
SMART Goals have certain attributes that make them measurable. When you can measure the goal you then know if you are attaining it. Goals should be results or outcome oriented and not process
Goal Planning
• Goals tie into the company vision and the employees vision.
• Goals Point to an exciting future.
• They are positive, specific, measurable, attainable, relevant and time bounded
Tips for setting goals
* Start with the RESULT in mind.
* Set SMART goals.
* Make it easy to see the next steps.
SMART Goals
SMART Goals have certain attributes that make them measurable. When you can measure the goal you then know if you are attaining it. Goals should be results or outcome oriented and not process
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
oriented.
• Specific:
o Has clear deliverables or results
• Measurable:
o Can be counted: how many? How much? Who?
• Attainable:
o Can be attained at least 80%
• Relevant:
o Important to the people you serve, your future viability and relevant to your vision and values.
• Time-Bounded:
o Think big, but it’s a 12 month plan, an annual plan.
For example: My partner works for a yacht club, maintaining their fleet of boats, so he might have a goal of refurbishing 3 boats this winter, including hull, topsides, interior and undersides.
Another example could be: A sales staff might
• Specific:
o Has clear deliverables or results
• Measurable:
o Can be counted: how many? How much? Who?
• Attainable:
o Can be attained at least 80%
• Relevant:
o Important to the people you serve, your future viability and relevant to your vision and values.
• Time-Bounded:
o Think big, but it’s a 12 month plan, an annual plan.
For example: My partner works for a yacht club, maintaining their fleet of boats, so he might have a goal of refurbishing 3 boats this winter, including hull, topsides, interior and undersides.
Another example could be: A sales staff might
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
have a sales goal such as increasing personal sales by 20% during the year.
Or Hire 4 new staff.
Annual goals are typically big. It’s important to break them down into smaller steps. Refurbishing three sailboats is big, 1 boat per month over the course of the winter becomes more manageable.
But the sales goal – can also be the foundation for creating a plan to accomplish the goal. How are you going to accomplish it?
• Certain number of cold calls
• A systematic follow-up plan for each lead
• Direct mail, advertising – what are the specifics that are going to create the success?
Build in Account
Or Hire 4 new staff.
Annual goals are typically big. It’s important to break them down into smaller steps. Refurbishing three sailboats is big, 1 boat per month over the course of the winter becomes more manageable.
But the sales goal – can also be the foundation for creating a plan to accomplish the goal. How are you going to accomplish it?
• Certain number of cold calls
• A systematic follow-up plan for each lead
• Direct mail, advertising – what are the specifics that are going to create the success?
Build in Account
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
bility
Building in accountability in your annual success plans is the key to success. How many performance appraisals have you had or have you done, that didn’t get looked at until the next year?
You need to meet with people regularly and reviewing the goals. It’s unfair to come at a staff person at the end of the year and say you didn’t accomplish what we outlined in your plan. Yes, you can accomplish some things just by writing down the goal, but the level of accomplishment is usually lower than what we want in our companies.
• The key to success is building in accountability through regular meetings, week
Building in accountability in your annual success plans is the key to success. How many performance appraisals have you had or have you done, that didn’t get looked at until the next year?
You need to meet with people regularly and reviewing the goals. It’s unfair to come at a staff person at the end of the year and say you didn’t accomplish what we outlined in your plan. Yes, you can accomplish some things just by writing down the goal, but the level of accomplishment is usually lower than what we want in our companies.
• The key to success is building in accountability through regular meetings, week
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
ly or monthly
• We often fall short on keeping a plan alive
• Regular meetings that keep focus on the plan and keep it moving forward.
• Celebrate success, write down accomplishments, build on success
Monthly accountability Meet with staff at least monthly and review the plan. Bringing out the plan and talking about it, keeps it alive. If it is never mentioned it gives staff the impression that it wasn’t that important and they don’t need to work on the goals outlined. Remember the goals outlined are focused on creating better results for the company. You want that. Focus on the plan. At the monthly me
• We often fall short on keeping a plan alive
• Regular meetings that keep focus on the plan and keep it moving forward.
• Celebrate success, write down accomplishments, build on success
Monthly accountability Meet with staff at least monthly and review the plan. Bringing out the plan and talking about it, keeps it alive. If it is never mentioned it gives staff the impression that it wasn’t that important and they don’t need to work on the goals outlined. Remember the goals outlined are focused on creating better results for the company. You want that. Focus on the plan. At the monthly me
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
ting spend time to:
• Review the vision
• Review the accomplishments (What’s going right?)
• Review the goals
• Score each goal – give it a percentage 60%; 85%
• When a goal is falling short use coaching skills to help figure out what the problem is and how to change it.
• Does the leadership need to shift to provide more supervision, training, direction?
You are looking for success of at least 80%. If the person is in their own way, do they need to make a shift in their feelings, beliefs, paradigm, to move forward and get themselves out of the way. Are they choosing not to make the necessary shift. It’s
• Review the vision
• Review the accomplishments (What’s going right?)
• Review the goals
• Score each goal – give it a percentage 60%; 85%
• When a goal is falling short use coaching skills to help figure out what the problem is and how to change it.
• Does the leadership need to shift to provide more supervision, training, direction?
You are looking for success of at least 80%. If the person is in their own way, do they need to make a shift in their feelings, beliefs, paradigm, to move forward and get themselves out of the way. Are they choosing not to make the necessary shift. It’s
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
an opportunity to talk about choices that we make. We each operate from a place of personal responsibility. We are responsible for ourselves, our actions.
• Measurable goals can be scored
• Score the goals each month
• If the goal is below 80% talk about what’s in the way? Is the individual in their own way?
• Go back to the five coaching questions:
Create a partnership
The monthly review of the PLAN gives you the opportunity to really check-in with staff and support them in developing success. It also prevents the annual performance review dread. They know you are invested in their success as well as th
• Measurable goals can be scored
• Score the goals each month
• If the goal is below 80% talk about what’s in the way? Is the individual in their own way?
• Go back to the five coaching questions:
Create a partnership
The monthly review of the PLAN gives you the opportunity to really check-in with staff and support them in developing success. It also prevents the annual performance review dread. They know you are invested in their success as well as th
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
t of the company. This is powerful. It develops you as a leader and partner of the staff member and lets you know where the focus needs to be. It also creates a regular stream of communication-both ways that can only improve results. Use the five coaching questions:
• What’s going right?
• What makes it right?
• What’s the ideal, the vision?
• What’s not quite right now?
• What are the resources needed?
Coach them to succeed.
Handling Poor Performance
I believe that coaching skills can help you as a supervisor create better success. When there is poor performance the coaching questions
• What’s going right?
• What makes it right?
• What’s the ideal, the vision?
• What’s not quite right now?
• What are the resources needed?
Coach them to succeed.
Handling Poor Performance
I believe that coaching skills can help you as a supervisor create better success. When there is poor performance the coaching questions
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
give you an opportunity to build success. But you have also built a framework for having real conversations. We are all adults, and we each have personal responsibility and make choices about our behavior. If you do you discipline or progressive discipline in your organization you need to have a clear policy on it and employees need to be informed of the policy. They also need to know the expectations and job responsibilities. And with that foundation believe you can have real conversations about their behavior and choices and the position it puts you in. Your behavior as a supervisor is a consequence of th
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
ir behavior.
I’ve had this conversation with staff in a union shop, in a supervisory session that involved poor performance. It went something like: Fred, you have great skills and talents that we see here, and you also know why we’re here – you didn't show up for work and you didn’t call, it’s considered a no show/no call. It puts me in a position where I have to take action, and if it continues then I have to continue taking actions. You are responsible for you and you are making choices for how you handle your position.
And in having these conversations – it’s important to remember that our goal is succes
I’ve had this conversation with staff in a union shop, in a supervisory session that involved poor performance. It went something like: Fred, you have great skills and talents that we see here, and you also know why we’re here – you didn't show up for work and you didn’t call, it’s considered a no show/no call. It puts me in a position where I have to take action, and if it continues then I have to continue taking actions. You are responsible for you and you are making choices for how you handle your position.
And in having these conversations – it’s important to remember that our goal is succes
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
s and the employee’s goal is to be successful also. Employee retention is important to everyone.
• Go back to the coaching questions – it gets them talking about what is going right, what their vision for success is and what is in their way.
• Help staff to identify limiting behaviors, how they are in their own way, and shift their paradigms to get out of the way.
To Create the Success You want:
Keep Focused On Your Goals
Staying focused on your goals and those of your employees keeps the momentum going. As the supervisor you can create a positive and encouraging environment and create a performance culture
• Go back to the coaching questions – it gets them talking about what is going right, what their vision for success is and what is in their way.
• Help staff to identify limiting behaviors, how they are in their own way, and shift their paradigms to get out of the way.
To Create the Success You want:
Keep Focused On Your Goals
Staying focused on your goals and those of your employees keeps the momentum going. As the supervisor you can create a positive and encouraging environment and create a performance culture
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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