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If you run a business, you are sure to have some customers who require a lot of follow-up before t

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

hey pay you. Often you spend too much time and energy to collect money that is rightfully due to y

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

u. Giving this task to a collection agency will help you:

Concentrate on your core business rathe

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

than on non-core tasks like debt recovery. Increase your debt collection and reduce bad debt.

Se

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

ecting A Collection Agency

You must consider the following factors while selecting a collection a

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

ency:

1. Experience

How many years of experience does the collection agency have? Does it have

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

experience in the debt collection services you require, such as commercial, medical or check colle

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

tion? Can it collect debt for your kind of account balance? Can it give references?

2. Profes

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

ional Collectors

Are professional collectors in the collection agency well trained to deal with y

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

ur customers? Remember, they are going to represent you and tempers may run high in debt collectio

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

. One bad conversation can spoil your relations with the customer.

3. Expertise In Local Debt Col

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

ection & Debt Collection Laws

Debt collection agencies use many techniques. These include skip tr

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

cing and written communication.

Does your debt collection agency have enough local sources for sk

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

p tracing or finding people who are avoiding you?

And does the agency have good knowledge of loca

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

debt collection laws so that they don't go beyond legal boundaries?

Breaking laws for collecting

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

debts can prove more harmful to your business than bad debt. If your customers are spread across m

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

ltiple states, it is better to select from collection agencies having offices in those states.

4.

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

Options

Does the collection agency offer you multiple ways of debt collection and will it follow

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

nly ways approved by you?

5. Value-Added Services

Does the agency offer value-added services suc

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

as advice on contracts and legal documents and eliminating customers having bad payment histories

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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