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Digg It - Is Your Company in Need of Family Therapy?
How Companies Are Like Families Like a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families: 1. Families have distinct ways of communicating and degrees of togetherness. For example: Communication may be overt or covert. Relationships ten According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product d to be enmeshed (too close; overly involved) or disengaged (not at all close; uninvolved). Boundaries may be described as diffuse (extreme togetherness), rigid (extreme separateness), or clear (ideal and appropriate). 2. There are unwritten rules which family members or employees must follow in order to survive and thrive in the s ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in ystem. For example, in an organization, the rules might be: Never call the boss by her first name. Always be at your desk by 8:00 A.M. Never eat lunch with a person of lower status. Dont place any personal items on your desk or credenza. 3. Unresolved issues from the past have an effect on current functioning and communic lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. ation patterns. For example: After an emotional event such as a major strike, employees need time to process their feelings. Family therapy following a disruptive event like this would heal such wounds much more quickly. Four Dynamics That We Bring to Work from Home We learn to relate to people first in our families of origin. We l here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe earn to trust, communicate, listen, cooperate, and share before we reach our tenth birthday. When we join a company, we bring those abilities with us. And every work team in every company becomes a place where family dynamics play themselves out, for better or worse.
Every member of every work team brings the following kinds of dynami d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro cs from home: 1. A preference for independence and autonomy vs. dependence and control For example: Some people are most comfortable in a closely supervised work situation and prefer to have everything clearly spelled out. Others find such an atmosphere suffocating and seek an environment where they are left to their own devices. 2. ucts have become life saving products for the pharmaceutical companies who doesnt have many innovative molecules in their product pipeline and have been inc The ability to recognize and respond to appropriate vs. inappropriate boundaries
For example: Some companies expect employees to demonstrate extreme loyalty and openness to those within the company. This atmosphere may feel comfortable to someone from a family with similar boundaries, but inappropriate to another person. 3. The abil easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi ity to communicate with others effectively. This includes:
Stating opinions and expectations overtly vs. covertly Demonstrating listening skills Asking for clarification when needed Speaking assertively Showing respect for others Using effective communication skills requires strong self-esteem. This may be impossible fo nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically r a person from a family where such communication was never modeled. A person who learned covert, aggressive, disrespectful communication patterns would not be successful in a work group where the preceding, effective behavior is expected. 4. Demonstrating the ability to trust others When employees do not trust one another, team func and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ tioning is threatened. Empowerment and motivation are maximized when people trust each other. Signs of Dysfunction How can you tell if a work group (or a family) is not healthy? Here are some signs of dysfunction: 1. Attendance: Excessive absenteeism and high turnover correlate to family members responding to dysfunction by becoming ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi emotionally distant and running away. 2. Sabotage: When employees feel unable to express their feelings and opinions, they sometimes resort to acting them out by violating rules, sabotaging the company, or by displaying other passive-aggressive behaviors. For example: In a large company, an employee recently shared a confidential, s ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a ensitive memo with a friend who worked for a competitor. The memo became front-page headlines. 3. Substance abuse: Employees feeling excessive stress at work may respond as they would in a family, by abusing substances at work or after hours. 4. Overachieving: Companies with very high expectations may create employees who routinely p dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod roduce miracles. This may look admirable to an outsider, but it can produce burnout among the employees. This dynamic resembles the family that looks perfect from the outside, but is in fact severely dysfunctional. 5. Underachieving: Employees who feel unappreciated or abused may respond by producing substandard results at work, just cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin as such family members do at home.
For example: Most stores today have sales associates who act as if the customer is an interruption. These employees appear to have no interest in the success of the company. 6. Emotional or physical abuse: In some organizations, employees are routinely subjected to emotional or even physical abuse. tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen These are obviously examples of severe dysfunction, just as they are when they occur in a family.
For example: There have recently been several reports of physical and emotional abuse in the military. 7. Double bind: Some work teams have an atmosphere in which employees feel damned if you do and damned if you dont. Strategies for t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel Resolving Problems Following an assessment, the following family therapy interventions may help the employees of a dysfunctional company relate with one another in a healthier and more productive way. 1. Teach employees the following communication and problem-solving skills: How to define problems in a nonblaming way How to li ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust sten with empathy How to make requests assertively How to brainstorm solutions 2. Help employees identify themes and company (family) myths. Explore those that may be discussed and challenged, as well as those that may not. 3. Triangulation is the process where two people side against a third. Teach employees to manage conflict y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products by teaching them how to avoid triangulation. 4. Where a work team shows signs of being disengaged, help employees build stronger relationships and communication patterns. Use team-building techniques to accomplish this. 5. Where the system is enmeshed, help the employees strengthen boundaries and increase autonomy. Team-building exe . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de rcises can be helpful here, too. 6. Teach supervisors how to manage employees more effectively through regular supervisory skills training. Just as parents benefit from parenting skills training, supervisors need similar instruction. Supervisory training should address the following skills: How to demonstrate effective listening sk elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip ills How to encourage open communication among team members How to empower team members by setting effective goals How to encourage creativity and initiative How to resolve conflict in a healthy and productive manner The goal of such interventions is to energize employees by teaching them new ways to relate to one another. tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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