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Years ago the phrase was coined, "The customer is always right." But this is not always a true statement, and keeping extremely demanding or

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

troublesome customers may be biting into your profits. When you first started your cleaning business you were no doubt eager to get any payin

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

g customer you could get to sign on. But do you have customers whose phone calls you don't want to answer? Or are there cleaning clients on y

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

our list that are low profit, yet demanding and take up a lot of your time? Trimming these customers off your list will allow you to spend mo

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

e time on building up relationships with higher profit margin accounts.

Just running a business is tough and stressful. If you have cleaning

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

customers who are never happy, are always complaining, expect you or your employees to do something illegal or unethical, or are just more t

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

rouble than they are worth; then it may be time to tell these clients to look for a new cleaning service.

It often tends to be smaller accou

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

nts that absorb most your time. Keep in mind however, you probably don't want to fire a customer that accounts for 25% or more of your sales

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

r profits unless you have a good lead to fill that vacant spot.

So how do you go about "firing" a customer? First take a look at the contrac

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

t you originally signed with your client. Did you include a termination statement in your agreement? Your contract should include a clause th

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

at either party can terminate with a 30-day written notice. You do not need to tell your client that they are "not worth it", but give them a

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

written notice that because of circumstances you will no longer be able to clean their building. The termination statement should also inclu

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

e the wording that you (the contractor) can terminate at any time for nonpayment of services. So if you need to fire a customer for nonpaymen

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

t of services, you have it stated in your agreement.

If you do not have a contract or your contract doesn't have a termination statement, gi

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

ve your client a 30-day written notice that you can no longer provide them with cleaning services. Again, don't feel compelled to tell the cl

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

ient that they are more trouble than the profit that they bring to your cleaning company. After all, you want to leave on good terms if possi

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

le.

It might seem counterproductive to fire a paying customer. But there are always going to be certain customers that will never be happy.

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

If you have a customer that is constantly giving you headaches, calling nonstop, or burning up time that you could be spending in more produc

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

tive ways, then it is time to consider firing that customer. Getting rid of the "deadbeats" and building up a customer base of loyal, appreci

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

ative cleaning customers will not only make you happier, but make your cleaning business more profitable.

Copyright 2006 The Janitorial Stor

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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So many business consultants often say that they are tired of being right all the time and wish that their clients or business associates would listen. They get upset and admit that millions of dollars were wasted because they just did not listen. One top-notched consultant from PA mentioned this to me not long ago. Indeed, as a semi-retired consultant, I must agree with her.

Do you find that you could probably double your craft output and therefore double your earnings – if you just had a little help? You may have considered hiring someone to help with your craft show business, but you don't know exactly how it is going to pay off in the end.

If you're thinking of getting into the medical billing field, you'll probably want to know what your chances are of getting a job. What you're about to read is a general idea of how easy or hard it will be to find work in the various medical billing fields.

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