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Digg It - 21 Must-Have Web Site Elements
Your Web site should be the cornerstone of your client seduction efforts. The site is your silent salesperson -- the one with whom prospective clients visit before granting you permission to meet with them.
A top priority for any firm that competes in the professional services or technology space is to create an easy-to-update Web site that demonstr
A top priority for any firm that competes in the professional services or technology space is to create an easy-to-update Web site that demonstr
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
ates your competence. As the Internet matures, content is slowly becoming more important, but it's amazing how many sites for such firms simply assert how great the company is, rather than helping prospective clients.
According to our best-practices research, the three most common client seduction Web site errors are: sites that are too busy; sites
According to our best-practices research, the three most common client seduction Web site errors are: sites that are too busy; sites
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
hat feature little more than lengthy company histories and other information important to the company itself; and worst of all, a site devoid of meaningful, useful, how-to information. Without how-to information, a Web site is just a glorified electronic brochure. Client seduction is defined as the art of wooing and winning clients by giving away val
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
uable information.
From a best-practices standpoint, here are 21 must-have elements for a superior Web site that begins the client seduction dance:
1. A clear positioning statement. Tell prospective clients, in as few words as possible, what you do, whom you do it for and what results you achieve. If you have a proprietary process or an extr
From a best-practices standpoint, here are 21 must-have elements for a superior Web site that begins the client seduction dance:
1. A clear positioning statement. Tell prospective clients, in as few words as possible, what you do, whom you do it for and what results you achieve. If you have a proprietary process or an extr
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ordinary guarantee, this is the time and place to mention it.
2. Free resources. The key to earning your prospective clients' trust is to demonstrate that you know how to solve their problems in general. They will hire you to solve specific problems. With that key fact in mind, your Web site should be filled with how-to articles, white papers
2. Free resources. The key to earning your prospective clients' trust is to demonstrate that you know how to solve their problems in general. They will hire you to solve specific problems. With that key fact in mind, your Web site should be filled with how-to articles, white papers
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
and special reports that give away valuable information.
3. Declare your specialization. The No. 1 attribute prospective clients hunt for is specialization, so put yours right up front. No successful small firm is "all things to all people"; figure out who you serve, and how, and put that information on the front page. Be sure also to describ
3. Declare your specialization. The No. 1 attribute prospective clients hunt for is specialization, so put yours right up front. No successful small firm is "all things to all people"; figure out who you serve, and how, and put that information on the front page. Be sure also to describ
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
e the outcomes you achieve, such as decreased costs or increased revenues.
4. Mission and philosophy. According to our focus groups, you should include a mission statement, but keep it short and meaningful. Clients say they don't really care that much about mission statements, but if you can use one to further differentiate yourself, it's a g
4. Mission and philosophy. According to our focus groups, you should include a mission statement, but keep it short and meaningful. Clients say they don't really care that much about mission statements, but if you can use one to further differentiate yourself, it's a g
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
od idea to do so.
5. Contact information. Don't make your prospective clients work to find you. Put your phone number on every page. Make it easy for prospective clients to e-mail you with requests for more information or a meeting. And definitely consolidate all of your contact information on one page, including address, fax numbers, and so
5. Contact information. Don't make your prospective clients work to find you. Put your phone number on every page. Make it easy for prospective clients to e-mail you with requests for more information or a meeting. And definitely consolidate all of your contact information on one page, including address, fax numbers, and so
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
on.
6. Map and driving directions. If prospects ever visit your location, then you must include a map and driving directions to your office. This will not only save you time, but is also another reason to have prospective clients poking around your Web site.
7. E-mail subscription link. Forrester Research studies show that converting
6. Map and driving directions. If prospects ever visit your location, then you must include a map and driving directions to your office. This will not only save you time, but is also another reason to have prospective clients poking around your Web site.
7. E-mail subscription link. Forrester Research studies show that converting
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
rospects into clients via e-mail is 20 times more cost-effective than using direct mail. Once you capture their e-mail, why waste first-class postage? Offer prospective clients solid reasons for giving you permission to e-mail them: free reports, studies, white papers or notifications of key Web site updates. And of course, state clearly that subscri
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
ers can easily opt out of your list whenever they want.
8. On-demand materials (PDF). What happens if a prospective client wants to tell someone else about you? The problem with a beautiful Web site is that is usually doesn't look so beautiful when the pages are printed. The way around this is to offer professionally designed PDFs, readable w
8. On-demand materials (PDF). What happens if a prospective client wants to tell someone else about you? The problem with a beautiful Web site is that is usually doesn't look so beautiful when the pages are printed. The way around this is to offer professionally designed PDFs, readable w
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
ith the free Acrobat Reader. But don't just offer a standard capabilities brochure; we recommend your menu has a how-to guide or tips brochure that includes capabilities information.
9. Proprietary process. After specialization, clients look for a specific problem-solving process. You should create this process, name it, trademark it and desc
9. Proprietary process. After specialization, clients look for a specific problem-solving process. You should create this process, name it, trademark it and desc
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
ibe it with reverence on your Web site.
10. Seminar information. The best lead generation topic you can employ is the seminar, briefing, workshop and/or round table discussion. Focus on the biggest problems that you solve for clients. Your Web site should prominently list upcoming seminars (to promote attendance) and past seminars (to promote
10. Seminar information. The best lead generation topic you can employ is the seminar, briefing, workshop and/or round table discussion. Focus on the biggest problems that you solve for clients. Your Web site should prominently list upcoming seminars (to promote attendance) and past seminars (to promote
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
your reputation as an expert).
11. Privacy policy. In a confidential business? Then by all means have a clear privacy policy that states you will never share contact information with anyone else.
12. Legal disclaimer and copyright notice. For ideas on legal disclaimers, look in the front on any nonfiction business advice book publish
11. Privacy policy. In a confidential business? Then by all means have a clear privacy policy that states you will never share contact information with anyone else.
12. Legal disclaimer and copyright notice. For ideas on legal disclaimers, look in the front on any nonfiction business advice book publish
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
d today. You will see language that says the publisher is not engaged in rendering legal, accounting or other professional service and the information is for educational purposes. And protect your intellectual property -- your site content and free resources -- by taking advantage of de facto copyright laws. Post a standard copyright notice.
13.
13.
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
ocus-specific information. If you are a specialist in a certain industry, like health care, then there'd better be health care information throughout the site (you don't want to look like a poser).
14. News releases. The Internet is the No. 1 research tool for journalists today, so include news releases, fact sheets, firm backgrounders an
14. News releases. The Internet is the No. 1 research tool for journalists today, so include news releases, fact sheets, firm backgrounders an
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
d longer executive biographies in one area.
15. Public speaking. List upcoming and past speaking engagements with industry and civic groups. This promotes your reputation as an expert and will also help you garner invitations for future speaking engagements.
16. Job postings. Create positive, upbeat descriptions of the stars you attra
15. Public speaking. List upcoming and past speaking engagements with industry and civic groups. This promotes your reputation as an expert and will also help you garner invitations for future speaking engagements.
16. Job postings. Create positive, upbeat descriptions of the stars you attra
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
t to your firm.
17. Key employee bios. Keep these short -- 50-100 words. Longer bios belong in the news release section.
18. Client base. This can be tricky, but it's important. If it is appropriate in your field to list marquee clients, by all means do so. If this is inappropriate, then describe the types of clients you work for in g
17. Key employee bios. Keep these short -- 50-100 words. Longer bios belong in the news release section.
18. Client base. This can be tricky, but it's important. If it is appropriate in your field to list marquee clients, by all means do so. If this is inappropriate, then describe the types of clients you work for in g
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
eneral terms (e.g., "A Fortune-500 Manufacturer of Paper and Consumer Products").
19. Case studies. Our focus groups tell us most prospective clients aren't particularly interested in case studies because they believe specific cases don't apply to them and their own problems. A better approach is to take information out of a case study and tu
19. Case studies. Our focus groups tell us most prospective clients aren't particularly interested in case studies because they believe specific cases don't apply to them and their own problems. A better approach is to take information out of a case study and tu
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
n it into a how-to article.
20. Referral mechanism. Your Web designer can easily include a feature that makes it easy for someone to refer your Web site to a friend or associate.
21. Contact mechanism. The purpose of the Web site is to let prospects check you out and then contact you. Have a device that makes it easy for them to do so
20. Referral mechanism. Your Web designer can easily include a feature that makes it easy for someone to refer your Web site to a friend or associate.
21. Contact mechanism. The purpose of the Web site is to let prospects check you out and then contact you. Have a device that makes it easy for them to do so
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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