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Voice Mail is a classy name for "answer Machine". Problem is, people at home had answer machines long before most businesses. When the answer machine industry finally figured how work to their machines into business systems with more than one extension, they called it "Voice Mail"

This article focuses o

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

n what you say TO the voice mail, not the welcome greeting you might put on your voice mail. You can leave two types of voice mail messages. A message to a person you already have a business relationship with, and a message to a person you hope to establish a business relationship with (a cold call).

M

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

st people don't answer machines or voice mail. If you have an answer machine at home you have listened to that recorded silence while the non- speaking person breathes, then hangs up, having decided not to leave a message. Most answer machine message begin with a pause because the person on the other en

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

was not prepared to leave a message and does not think on their feet like you and me. In business, the pause can kill you. Voice mail can be your buddy. Be prepared to meet it head on without a moment's hesitation. Just like you worked out your one sentence unique selling proposition and practiced the

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

quick draw of your business cards for networking, you can be ready with several canned voice mail message and not miss a second when the thing beeps at you. Time is money. You took the time to make the call, so you should make every effort to make it pay for off for you. What you say is what makes the

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

ifference.

There is some research that says the average executive gets over 300 messages (mail, eMail fax and more) each day, not to mention the bombardment of advertising messages from billboards, TV, radio, cable and newspapers. That's a lot of clutter to penetrate. And if your message is ho hum, or

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

tarts with a pause... fahgettaboutit! Your message must attract attention right off or you go down with the delete button. Leaving messages for friends and family is a snap, a spontaneous act. Not so at work. You need to prepare your message.Be ready before you dial.

What do you say? You have to plan th

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

is in advance. Scripting is not a bad idea. I am not saying you should read from a script, but if you write and organize what you are going to say and read the script out loud enough times, it will sound like a natural when you recite it to the machine. Just like you rehearsed your Unique Selling Propos

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

tion (USP) so you don't have to remember, it just comes out naturally when someone asks "What do you do?"

I know of one eager saleslady who recorded her voice mail response on a little cassette machine hooked to her phone with a Radio Shack interface. When she gets the tone, she pushes the play button

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

nd sends it down the line. Another sales type, (let's call him "Bif") had a guy at the radio station do up a fancy 30 second commercial complete with production effects and music. There is a line you cross and Bif may have crossed it. Goals Your message should be targeted at building credibility, so whe

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

you call again and the party is in the office, you can get through.

How can you build credibility with a voice mail message? For starts, you don't leave a lot of ahhs, gulps, and uuhs. When you begin without hesitation, in a clear, concise, upbeat manner you are telegraphing a positive image of knowled

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

ge and confidence, even when you get the "unexpected" voice mail prompt.

As you deliver your rehearsed script over and over, take care not to speed though with little or no emotion in your voice. Remember how you feel when the place you call is answered by a bored, unhappy receptionist who speeds throu

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

h the spiel with the "I don't care if you can't comprehend what I am saying" attitude. Your Voice mail pitch must be warm, and slow enough to sound as if it is coming from your heart, not your recorder on high speed.

Here are BIG Mike's Tips for leaving effective Voice Mail

DON'T BE PREDICTABLE

Every

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

ne leaves the same tired message.You get tuned out the minutes it starts, Example of same ol same ol: "Hi this is Bif, we haven't met but I thought I'd call to see if you would be interested in hearing about my new..." UGH! Make your messages so compelling folks have to call you back. And don't drone on

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

and on, make 'em short enough to entice, but long enough to incite.

IT'S NOT ABOUT YOU

This phrase pops up in every aspect of marketing, from advertising all the way down to answer machine and voice mail messages, Its Not About You.

Take a poll. No one cares about you. No one cares that your mug shot

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

is 15 feet high on a billboard across town. No one cares if you are doing your own radio commercials and sound worse than the high school announcer. No one cares if your dealership has sold more cars than all the dealers in Central Montana. And NO ONE CARES when you leave a message about you, or your co

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

pany. Its not about you. WIIFM.

WIIFM is not a radio station, is the acronym to remind you they don't care about you, instead they ask "What's In It For Me?" WIIFM??

SELL THE BENEFITS

The key ingredient for successful sales and marketing works for effective voice mail as well. What can you say that wi

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

ll lead the listener to know and believe that you have something of value for them? Prospects return calls if you convince them you may have something they want...and, soon.

ASK FOR THE ORDER

Voice mails have been asking callers to "Leave a message" for years, yet fully three quarters of those who do r

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

spond to the beep only leave name and phone number.

Your voice mail message gives you a perfect opportunity to call for action on the part of your listener (Remember you are competing with 300+ messages and the horrid reputation of telephone sales pitches (telemarketers).

Go for the close with a call f

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

r action. Ask them to do something. To Call You, To be on the lookout for a package from FedEx. To check records to see if you are not right on target. Ask and you'll get.

Voice mail response can be an effective sales tool. Voice mail is one of many tools the professional uses to get the job done, righ

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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