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  • Digg It - Increase Direct Mail Response Rates With Double Window Envelopes

    Here’s something to test.

    Take your existing business-to-business direct mail package and make just one c
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    hange: put two windows on the mailing envelope instead of one. Mail it and see what happens.

    According
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    o direct mail author, publisher and speaker Ren? Gnam, “two windows usually get more attention and respo
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    nse than a single window.” In tests that Ren? conducted for his clients, two (or more) windows on the ca
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    rier envelope increased response rates. The increased sales also paid for the added cost of producing th
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    e special envelopes.

    Some direct marketers use one window to show the recipient's name and address, and the
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    other window to reveal something tantalizing. This is a classic use for extra windows to tease prospects int
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    o opening your envelope. The secret is to show something of value or immediacy through the window so that pr
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    spects are compelled to open the envelope rather than lay it aside or pitch it.

    What to show through the
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    extra window:

    • gift certificate
    • discount coupon
    • photo of your back-end pr
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    mium
  • deadline for taking action
  • invitation to a special event
  • title of a white
  • ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    paper or report
  • CD-ROM or DVD
  • front-end premium
  • special offer
  • prosp
  • dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    ct’s name on a certificate
  • teaser copy (“Reserved for [prospect name] . . .”)
  • a swatch
  • cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    of material
  • name of the mutual acquaintance who referred you
  • something else (use your
  • tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    great imagination!)

    Why limit yourself to just two windows?

    You could use more than two
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    windows, of course. Ren? Gnam once used four windows and saw an increase in response. Use as many as yo
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    can think of. Just make sure they don’t break your production budget!

    You are also not limited to putt
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    ing windows on just the front of the carrier envelope. Why not put one on the back as well, with somethi
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    g intriguing peering through? Check with your post office or mail shop to be sure that the envelope will
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    still be machine-readable and qualify for postage discounts (assuming you are mailing large quantities)


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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