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Digg It - Answering Services Explained
Answering services are what business and others used before the phone companies offered voice mail and before there we
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
re answering machines. Answering services are businesses that answer the phones and take messages for people, whether
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
they are doctors, lawyers, or other businesses and individuals. Instead of leaving a message at the sound of the tone,
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
you leave your message with a human being who takes down the relevant information and passes it on to their client. T
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ese people can answer questions and can usually reach the party you are calling in case of an emergency.
Today, most
Today, most
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
nswering services are located off-shore where labor costs are less. This means they can provide the answering service
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
uties at a lower cost. They are call-centers who function as answering services. Many people who will hang up on an a
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
swering machine or voice mail will talk with the human that answers the phone. The advantage for the answering servic
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
s’ client is that they don’t miss important phone calls for this reason. The answering service has a human who can di
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
ect the caller to the appropriate entity in an emergency. This is something that voice mail and answering machines ca
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
’t do.
Most of these off-shore or out-of-state answering services will deliver message to the client by email or phon
Most of these off-shore or out-of-state answering services will deliver message to the client by email or phon
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
. They will fill in for the client and his staff by handling the phone while they are absent from the premises or out
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
of reach in some way. Your business does not lose the big client or big deal because you are out of the office or dec
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
de to take a vacation day. You don’t have to make special arrangements to have your phone covered by hiring someone on
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
a temporary basis. The answering service can take orders for you. You don’t have to worry about your answering machi
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
e or voice mail being full from all of the calls because you have a human entity answering the phone.
The disadvantag
The disadvantag
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
of an answering service is that you don’t have control over the people that are staffing the answering service. You
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
an tell them what to say and hope that they say it but you can’t control what they say. There is always the chance th
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
t they will say something that they shouldn’t say and that may cause some problems.
The individual has to weigh the p
The individual has to weigh the p
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
os and cons of an answering service to decide if it is the correct move. Off-shore entities make the price attractive
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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