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  • Digg It - How Questions Help us Focus on the Reasons Buyers Purchase

    Lets say I want to buy a nail from you, will you ask me why? Or, will you take my order and sell me what I think I need? Will you give me a demonst
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    ration on why your nails are superior to the competition? Or, will you ask me questions on how I will use the nails?

    One reason people fail in sal
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    s is a strong belief they must sell their product or service to everyone. I met someone who held this strong belief this weekend when he said “e
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    veryone is a potential customer”. This wasn’t the first time I’ve heard this. I worked in an industry where this belief was part of its culture
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    The sales strategy was to focus on presenting features and benefits.

    During this era I spent countless hours learning how to demonstrate copier a
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    nd fax systems, including memorizing sales scripts for each product. We held contests to test our presentation skills and our knowledge of the prod
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    cts and services we sold. This worked well and we sold plenty of equipment. The difference then, was that it was an emerging product line when ever
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    yone was a potential customer. This sales strategy doesn’t work well in mature markets.

    How a Little Product Knowledge Can be Dangerous

    I
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    we sold nails to customers, we should learn everything there is to know about nails. Perhaps we would review product specifications and test our k
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    nowledge so we know all the inside information on nails. We might have sales demonstration contests that teach us how to present the superior benef
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    ts and features of our nails and why they are better than the competition. These sales exercises and the focus on our product might be a hazard for
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    some salespeople. This is particularly true if sales training focused only on the product and not the questions to ask.

    Focus on the Reason an
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    Application

    Having strong product knowledge is important. However, product knowledge is not as important as learning the questions to ask. A
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    sales person should learn the reasons for using the product too. A good sales person will learn the benefits and problems the product will resolve
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    o they can use this information in questioning prospects about the application.

    Remember the story about selling me a nail? If you asked why I nee
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    ded a nail, you might learn that I want to hang a very special, heavy picture that weighs about twenty pounds. You might learn that the picture is
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    valuable family keepsake worth more to me than any object in my home. With that in mind, you would realize that a nail won’t do the job. Your ques
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    tions allow you to understand my purpose and goal. My wanting to hang a personal and priceless heavy object would change your recommendation becaus
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    a nail won’t do the job.

    It is important to learn the reasons why a prospect or a customer will need our products or services. When we understand
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    what the reasons, goals and purposes are, we will know how to solve our customer’s needs. Questions accomplish this task better than presentations


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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