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Business etiquette is essentially about building relationships with colleagues, clients or customers. In the business world, it is these people that can influence your success or failure. Etiquette, and in pa

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

rticular business etiquette, is simply a means of maximising your business potential by presenting yourself favourably.

Business meetings are one arena in which poor etiquette can have negative effects. By i

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

mproving your business meeting etiquette you automatically improve your chances of success. Comfort, trust, attentiveness and clear communication are examples of the positive results of demonstrating good eti

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

uette.

The article will focus on a few key examples of business meeting etiquette for both formal and informal business meetings. Although these are meant as guides to etiquette in the UK they are very much

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

applicable to other nations too.

Informal Meetings

Informal meetings are generally more relaxed affairs and may not necessarily take place in the office or meeting room. Even so a sense of professionalism a

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

d good business etiquette are still required.

There are 7 points to consider with informal meetings:

•Business etiquette demands that the person calling the meeting (henceforth ‘the chair’) should be the mo

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

st senior or the one with the most direct or urgent interest in the topic at hand.

•The chair should decide the time, place and agenda. These details should be confirmed with everyone to make sure all are in

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

agreement and no inconvenience is caused.

•The chair must make the purpose of the meeting clear to the attendees, how long it will last and what is expected of them, i.e. particular information or preparati

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

n of documents. Failing to relay the proper information is bad business etiquette as it could cause embarrassment.

•Punctuality is a must. Keeping people waiting is considered the height of poor etiquette as

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

it abuses their time.

•The chair should strive to ensure the meeting stays within a set framework or agenda so that it is kept as short and effective as possible. He/she must keep circular disagreements and

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

the like to a minimum.

•The chair should (pre-)appoint someone to record the proceedings; documenting major decisions or action points. This can later be distributed to the attendees for reference.

•If the

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

results of the meeting have an effect on others who were not present it is considered proper business etiquette to inform them.

Formal Meetings

The business etiquette of formal meetings such as departmental

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

meetings, management meetings, board meetings, negotiations and the like can be puzzling. Such meetings usually have a set format. For example, the chair may always be the same person, minutes, agendas or re

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

orts may be pre-distributed or voting may take place.

Here are 10 business etiquette guidelines that are applicable to any formal meeting:

•Prepare well for the meeting as your contribution may be integral

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

to the proceedings. If you are using statistics, reports or any other information make sure it has been handed out at least three days prior to the meeting.

•Dress well and arrive in good time. Your professi

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

nalism is linked to both.

•Always remember to switch of a mobile phone.

•If there is an established seating pattern, accept it. If you are unsure, ask.

•Acknowledge any introductions or opening remarks wit

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

h a brief recognition of the chair and other participants.

•When discussions are under way it is good business etiquette to allow more senior figures to contribute first.

•Never interrupt anyone - even if y

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

ou disagree strongly. Note what has been said and return to it later with the chair’s permission.

•When speaking, be brief and ensure what you say is relevant.

•Always address the chair unless it is clear t

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

at others are not doing so.

•It is a serious breach of business etiquette to divulge information to others about a meeting. What has been discussed should be considered as confidential.

The underlying princ

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

iples of the all the above business meeting etiquette pointers are good manners, courtesy and consideration. If these principles are adhered to the chances of offense and misunderstandings are greatly reduced

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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Training a worldwide audience can be a minefield of potential errors, missteps and disasters. Whether you have 30 or 300, it is likely that you will face men and women, old and young, company veterans and brand-new employees, locals and foreigners, married, single or recently divorced, and every possible mix of ethnic, religious and sexual persuasion. With a group like this, you can offend without intention, insult without meaning to, and alienate without even trying.

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