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Digg It - Managing Conflict In The Workplace
This is not what you bargained for when you started managing people, is it?
I mean, you're dealing with professionals aren't you? You know, adults?
So why are you b According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product eing expected to get solve every single personality clash? Well, it may not seem right, but managing conflict in the workplace comes with the territory of managing p ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in eople. You are, after all, managing people. So what do you do when staff don't get along? Well, firstly, don't assume that it's your responsibility to make sure ever lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. yone gets along. Yes, you read that correctly. You do not have to shoulder everyone else's problems! If one of your team members has a problem with someone else, it' here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe her problem... Unless it's having a substantial, negative impact on your team's results. Which may well be the case... leaving you with two choices: You either: d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro 1. Identify the cause of the dispute and encourage them to resolve their differences, or 2. Forget about trying to find out "why", and simply get them as far away fr ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc om each other as possible! I like the second approach for its simplicity. After all, you're a manager -- not a counselor! So if you can restructure the work so that easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi neither person has to deal with the other very often or at all, then you may be able to solve the problem without getting involved in the dispute. However, this appr nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically oach may not work if the conflict is more than just a work-related dispute. If it's more like a "personal vendetta" -- where the two people in question are likely to and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ go out of their way to hinder each other -- then restructuring the work won't help. Also, in many cases, you can't separate people! You might need them to work toget ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi er, or at least to have them co-exist in a small work environment. In this case, I suggest you identify the cause of the dispute, if only to work out whether you can ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a fix it or not. So... is the dispute due to: * Some kind of misunderstanding * Professional differences * Contrasting values, attitudes or beliefs, or dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod r>* A "wrong" that one of the parties has somehow inflicted on the other? If the conflict is due to a genuine misunderstanding, you may be able to clear it up to eve cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin ryone's satisfaction. You may also have a chance at fixing the problem if it's due to professional differences. For example, if two people simply work differently, tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen ou may be able to make small -- but significant changes -- to how the work is done to minimize the chance of conflict. I mean, if you have someone who loves coming u t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel p with big ideas and someone who's naturally critical -- it's probably best not to invite them both to a brainstorming workshop! Instead, let the big ideas person do ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust the brainstorming, and then after he or she has finished, invite the critic to voice his or her concerns. However, if there are fundamental differences in values, a y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products titudes or beliefs -- or some kind of irrevocable "wrong" has been committed -- all your efforts may be in vain. In that case, it's time to get tough. The fact is, i . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de f the conflict is negatively impacting on your team, then you need to get rid of one or both of the people responsible. Just make sure you don't do this without warn elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip ing them -- in fact, a warning may be what you need to force them to cooperate -- and make sure you comply with all legal, corporate policy and ethical considerations tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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