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People like to get immediate responses to requests. Autoresponders ar

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

e great for letting people know you are on the job and that their req

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

ests are being taken care of. These are much better than thank you pa

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

ges.

Below is one example of how you can use an autoresponder to sav

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

time and make your customers feel a little more at ease until you ca

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

n handle their request. Along with being an example it is also a guid

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

to actually setting up the autoresponder in your mail account.

Cust

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

omer Service - Time Saving Tip

Use an autoresponder to answer your c

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

stomer's questions. You can anticipate or add answers as you go for y

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

our customers. If you have a support page you can include a number of

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

e-mails for each question. Each e-mail can have an autoresponder answ

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

r sent to the customer. This can cut down dramatically on the number

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

of e-mails you need to answer, and your customer gets an instant answ

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

r to their question, instead of waiting for you to reply.

For exampl

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

e a question that a client may have is "How does mail forwarding work

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

" You can answer this question beforehand in a text file. On a suppor

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

t page you could list "Answers To Questions". Indicate that when they

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

click on the link an e-mail box will open where they ask their questi

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

on, or they are directed to a page with a mail form. You may have to

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

ake a number of form pages but once done could save you hours of time

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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When faced with the challenge of trying to find out information on companies, industries and sectors with no starting point (and often through stealth), there can be a tendency to believe that this 'new' knowledge does not come free. Yes, sometimes the answer is to buy a pre-written report, or pay to subscribe to certain data sources- however, these rarely give you the full picture. I find it satisfying to get this information free and often employ some of these methods, which unearth some gems that no report will give you.

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