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  • Digg It - Next On The Menu: Phish and Spam Over Voice

    Last January 04, we submitted an article entitled "The Top Seven Threats To Your Computer in 2007" and we listed Voice over IP (VoIP) as the number four threat. Two weeks l
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    ater, the Computerworld website came out with an article entitled "VoIP Soon To Be A Target Of...Hackers". For those of you who are unfamiliar with Computerworld, it is a w
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    ebsite targeted more towards advanced computer users ("geeks" is the industry-standard appellation).

    VoIP is not an entirely new technology, in fact it has been around sin
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    ce the mid-1990's. At that time, home internet users mostly connected through dial-up and the maximum speed was 56Kbps. High speed connections were limited mostly to big bu
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    sinesses who paid, what by today's standards are, ridiculously high fees for dedicated connections. High speed connection was a prerequisite for good quality connections, o
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    therwise the connections would be choppy when done through dial-up.

    Nowadays, with broadband internet affordable for households and businesses around the world, VoIP has b
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    ecome a common internet staple. Internet providers and telecommunications companies are falling over each other offering competitive pricing for VoIP. Basically, the use of
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    VoIP has become widespread enough that spammers and cyber criminals want in on the action.

    The weaknesses of VoIP is in its very infrastructure and the protocol it uses i
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    n order to transport the voice data. It comes as no surprise that hackers are savvy enough to exploit these. Without getting into technical details, VoIP's weakness figure
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    prominently in its inability to adapt with some older and existing firewalls. For those of you who are not familiar with firewalls, they can either be hardware or software
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    applications that secure your personal computers and/or your networks from unwanted traffic.

    Needless to say, without a straightforward way to secure your voice data, they
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    can easily be exposed to any form of intrusion. The Computerworld article mentions that it is extremely easy to listen in on a call. And on the other end, it is also not a
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    t all difficult to inject noise or spam into a conversation. This practice of injecting spam is already being practiced enough to earn it the term "spit".

    This practice of
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    "spit" has attracted not just the spammers' attention, but the scammers as well. The same article identifies hackers using a particular phishing exploit to imitate the int
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    eractive voice response system of actual companies. Imagine yourself using VoIP to call your bank's automated voice response system to carry out some transactions but in re
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    ality, you are interacting with a scammer's system. Can you say identity theft fast enough?

    Security appliances and applications on the providers' level is available, but
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    implementing them correctly is the challenge that they face. There are many corporations these days who forbid their personnel from conducting sensitive conversations via V
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    oIP, Hewlett-Packard for one. As a home user, you can take a cue from this type of corporate policy. Most banks and other financial institutions provide toll free numbers,
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    so it is still safer to use the old conventional way of picking up the phone and doing your phone transactions this way.

    There is nothing more convenient and fun to talk t
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    o relatives and friends in faraway places over the computer, but it is another thing to have your finances wiped clean by cyber criminals. And the threat is certainly real.


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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