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Providing after sales service once a web design project is completed is an essential part of the web design business. Your web design client expects support once the web site is online and running. A succe

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

ssful online web design solution is more likely to fetch good business and growth if the web site is looked after and continuously improved. Most of your web design clients have neither the knowledge nor t

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

he time to tweak a web design. So one way or the other you need to provide a form of support, either to fix bugs or add to the web design content once it is up and running. Whilst any respectable web desig

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

company can price a web design project up and complete the assignment within budget, it can be tricky to plan and price an after sales support. How much do you charge? Is it a per hour cost or is it a per

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

iodic service agreement? What are the risks, both financial and commercial? Who does the aftersales within the organisation.

Although there is no absolute answers and figures, we can address some of the i

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

ssues and factors that can guide your pricing and delivery policy for after sales web design service. The complexity of the web design project, the relationship you have with your web design client, the st

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

te of your business, the cost of your web design services are factors that will influence your web design after sales pricing policy.

The more complex a web design project, the more likely there will be a

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

demand for tweaking, debugging and improvement after the web design project is handed over to the client. Likewise, your web design support needs to be robust and well organised to handle complex after sa

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

les processes. So you will need to have a well planned support structure in place to provide after sales. More than likely, the main web developer who has worked on the initial web design project will move

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

on to new projects. In practice you want the same developer who has designed the original web site to intervene on after sales interventions. However, this is not always possible. In this case, you need to

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

get a back up team to familiarise with the web design coding for an adequate intervention in case of problems.

The nature of your relationship with the web design client is an important factor that will

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

influence your after sales. The better your business relationship with your web design client, the easier you can plan and intervene. Always talk to your client and leave a clear and open communication cha

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

nel. The Internet and online structure is still a volatile environment. Whilst you should take every precaution to ensure security and reliability, things do go wrong and you have to be prepared to interve

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

ne and work with your web design client. A web design project is never over as soon as you publish online, so do not cut the communication channels with your client once the web site is online.

Pricing is

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

tricky. Do you charge the same rate for after sales as you do for the initial web design work? It depends on the type of intervention and how often you are likely to intervene. Although there are very few

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

bugs once you publish online, you will be expected to intervene under warranty for a limited period of time if technical problems occur like corrupt files. For additional work and amendments requested by t

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

he web design client, you will have to charge a rate per hour. For small web design projects where you expect very little intervention you may keep the same rate as the cost of after sales are likely to be

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

low. However, for larger projects where the changes could take time, the client will find it hard to fork out large expenses after spending an already big budget on the initial web design. So here, you mi

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

ht need to factor down your rate to accommodate to keep the after sales web design business.

Whichever way you look at it, whatever your client’s needs and size, there is no getting out of a good after sa

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

les web design service. So, make provisions for it in terms of time, money and human resources…it’s the only way to build a strong web design company with repeat business and a sound reputation.

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tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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