No Web Site, No Voice Mail, No Problem!

Can you imagine wiping out your web site and your voice mail system on purpose? One well-known publisher has done this, and you'll find it hard to argue with his success, says Dr. Gary S. Goodman, top speaker, best-selling author, and Fortune 1000 consultant.

Sales Management for Commercial Trash Services

Not all sales management jobs are glamorous. Often we think of used car sales people as schumks and this indeed is the public perception, yet we all drive cars and without these sales people selling new and used cars, well there may not be an entire US Automaker Industry here in America. Ziggy Ziglar use to say; Nothing Happens Until Someone Sells Something.

Reinforcement Methods

Prospects are slow to accept your message because they don't trust you. As a master persuader you need to utilize certain resources to break down those walls, warm up your prospect and move them closer to making a buying decision.

Internal Pressure Is the Secret

Most of us feel more harmony in our lives when everything is consistent: our jobs, our homes, our habits, even our soft drinks. Consistency is the glue that holds everything in our lives together, thereby allowing us to cope with the world.

Expect with Confidence

Often our expectations are based on the assumptions we have about people or groups of people. The same is true of us. Have you ever noticed how your expectations become reality in your personal life? Expectation is literally a self-fulfilling prophecy. We do this consciously and subconsciously. Remember the kid in grade school who was always really rowdy and disruptive? Sometimes if people already assume they are perceived a certain way, then that is indeed exactly how they will act, even if they don't mean to. The rowdy kid in grade school knew everyone perceived him as disruptive, and so he was. The teacher expected bad behavior, and the expectations were fulfilled.

Environmental Expectations

Your environment and the expectations of that environment should be persuasive. In a theory they call the Broken Window Theory, James Wilson and George Kelling suggest that a building full of broken windows will cause people to assume that no one cares for the building or its appearance. This in turn will spur more vandalism. In other words, the environment's condition gives suggestions that lead people to hold certain assumptions, and people then act on those assumptions.

Creating Personal Expectations

Many people don't like the idea of goal setting; in fact, just the mere mention of the words makes them cringe. However, there is no doubt that goal setting works. The problem is that most people aren't doing it the right way. I am not going to spend time talking about the many aspects of goal setting - the bottom line is that goal setting works and is an important aspect of the Law of Expectations. If you can help others make goals, it increases their future expectations for themselves. Visualizing themselves reaching their goals also makes achievement of those goals more tangible.

It Is Not Done Yet!

6 Steps to getting delegation buy-in.

Top Speaker Says: There Are 5 Reasons Selling Comes First & Customer Service Second!

Why there is a nearly unlimited budget available for pampering salespeople, while the customer service department suffers budget cuts and downsizing at the first signs of a business slowdown or recession? There is a simple, brutal and realistic answer to this question. Salespeople are more valuable to their companies than customer service personnel. As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this? Perhaps, but I’m right. Sellers are valued more, for five reasons, says Dr. Gary S. Goodman, top speaker, best-selling author of 12 books including, SELLING SKILLS FOR THE NON-SALESPERSON and MONITORING, MEASURING & MANAGING CUSTOMER SERVICE, and Fortune 1000 consultant.

When You are Thirsty is Not the Time to Dig a Well

How often do you spend time developing new ideas? What is the source? They are all around you if you will look...

Don't Hire Salespeople Who Are Price Buyers Themselves

Sales managers who pull their hair out because their salespeople can't successfully defend their prices will benefit from this article. Many times, this problem can be solved simply by avoiding adding salespeople to the sales team who are price buyers themselves.

Don't Get The Holiday Blues

Many salespeople believe that between Thanksgiving and January 2nd people stop buying and become preoccupied with celebrating and eating. Quite the contrary!

Are You Giving Customer Focused Sales Presentations?

In a recent sales survey, it was discovered that most salespeople cover 5-7 features during their presentation. When asked what the prospect remembered 24 hours later, they mentioned only one of the features. Guess which one? Not the first one, or the last one, but the one that related to their need, want, problem, desire or concern.