Make Friends With The Gatekeeper! 10 Ways to Get Through More Often on the Phone

Are you or your team making outbound telephone calls? Keep getting bounced out by gatekeepers? Try reading these 10 ideas to increase your effectiveness and change your attitude towards the dreaded gatekeeper!

How to Stop Cold Calls from Feeling Intrusive

Can’t you tell when somebody wants something from you? I certainly can. And it usually feels inconvenient and intrusive. So you can understand, then, why potential clients will often run for cover when your cold call is only about “making the sale.”

What If Telemarketing Was Still Legal?

Did you know that telemarketing is not illegal and it is allowed providing your phone number and name is not on the; DO NOT CALL LIST. If you are then telemarketing companies and telemarketers cannot call you; Unless: you are currently a customer with them or have bought or done business with them in a recent time.

How to Cold Call Without a Pitch

Make your cold calling about them, not about you...

The Best Times to Make Calls

Do you want to reach your prospect directly? Would you prefer to reach your prospect without first having to speak with a secretary or assistant? Then keep these calling times in mind. As a general rule, the best times to reach high-level executives are before business hours, after business hours or during lunch. Try calling early in the morning before 9:00 a.m. or after 5:00 p.m. At those times, generally, the secretary has not yet arrived or is gone for the day. Executives are frequently answering their own phones.

Power Language for Appointment-Setting

1. Use power language: “The solution is…” rather than, “I believe the solution is…” 2. Never use the word “appointment” when trying to set one. Instead, use the word...

Power Words

I did a teleconference a few weeks ago with people who were new in sales and new to prospecting. The focus of the call was to help participants get beyond fear and understand their prospecting process. One of the participants on the call told me that she had been given the telephone prospecting script that her team leader uses to set appointments. The team leader was a highly successful sales professional who had...

10 Reasons It's Still Great To Be A Telemarketer!

Every year, a survey is published that lists the nation’s best occupations as perceived by the general public. Supreme Court Justices appear in the top ranks, and as you might expect, surgeons make the cut--but why not telemarketers? Best-selling author, keynote speaker, and marketing consultant, Dr. Gary S. Goodman says, before you dismiss the idea, consider this fact: Many of the most accomplished people in business today got to where they are because they learned to Reach Out & Sell Someone!

How To Bring A Call Script To Life

According to popular keynote speaker, best-selling author, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, once we have decided to use call scripts we should tackle the job of bringing them to life, making them sound fresh and spontaneous. His four pointers will do the trick!

Take A Telemarketing Test Drive!

Popular keynote speaker, best-selling author, sales and service coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, says before fully hiring someone, they should be offered a test-drive of the job. According to this radio and TV expert commentator, this enables them to preview the work, the environment, and their future cohorts.

Cold Calling -- Turn the Nightmare of Cold Calling into a Sales Success

How to Turn the fear of cold calling into your sales success.

Why Telesales/ Telemarketing Deployments Fail

Let's talk about the fact that a lot of companies actually fail when it comes to telesales and telemarketing deployments because they fail to follow some of the key principles.

Voice Mail Beats Live Message Taking, Hands Down!

Should you leave a message with a secretary if she offers to take one? No, says Dr. Gary S. Goodman, best-selling author and expert in sales and customer service training. According to this popular speaker and radio and TV expert commentator, it's better to ask for the buyer's voice mail!