Mind-Reading - For Salespeople

Knowing what your customer is thinking makes it so easy to close the sale, it's almost unfair.

Get Instant Rapport On Sales Cold Calls

Articles discusses how to rapidly gain rapport on cold calls using emotional and physiological matching techniques.

Telemarketers May Have Ruined Everything

I had to really look at things a little different when I started calling people. It’s like these people should think that their phone is off limits to everyone. I even got some people filling out my form with the name “who Cares”.

10 Tips for Telephone Success

These 10 tips will help you use the telephone more effectively and profitably in your business. Learining how to develop listening skills amd asking effective questions is just part of the process.

Cold Calling Does Not Generate Sales Leads

Cold calling is a waste of time and will not generate enough sales leads.

How To Know You're On A Winner

How call-centre managers can pick the right changes...

Feel the Fear

Successful people feel the fear of rejection but they don't allow it to paralyse them. They take action even although they feel uncomfortable. And of course, the more you do it the less uncomfortable you feel.

Making a Cold Call Fun

Cold calling is the most intimidating for sales professionals. But it's easy and fun once you get over the fear of speaking with new people. Here is an example of a good cold call, and one that is typical, and unfortantely .. pitiful!

How to Diffuse Cold Calling Pressure Points

Sales pressure is a mighty saboteur, it comes in all shapes, sizes, and flavors. Beginning any conversation with the anticipation of a sale puts the whole conversation under pressure. This doesn’t normally create good outcomes. It usually triggers pressure, resistance, and tension.

Dramatically Increase Your Teleseminar Value By Keeping Your Listeners

Creating listener involvement is one of the critical factors in any success teleseminar and can drastically increase your profits. In this article, you'll learn 19 strategies proven strategies you can use immediately to keep your listeners involved.

Eliminate the Fear of Cold Calling and Rejection

I've never met a salesperson who did not experience a fear of cold calling at one time or another. Almost all of them have their reasons for being reluctant to make cold calls, and most of them have no idea what really causes it. Their are two basic reasons for the fear of cold calling. Both are easy to cure if you know how. 1. The Experience of Repeated Failure...

Telephone Etiquette Sounds Right

A true story: In the course of sending out a mailing to prospective clients, I found it necessary to verify some addresses. I called the main telephone number for one of those prospective clients. The receptionist answered the call, and a conversation ensued... Receptionist: ABC Company. Wendy: I have some correspondence that I’m addressing, and I need to verify some information. Your mailing address is 123 Main Street? Receptionist: Sounds right. Sounds right? (Question: How did she get to work that morning?) Sounds right? Does this sound right to you?

The Wasted, Unproductive Follow Up Call

I received a telephone call yesterday. It was someone I’d met at a networking group months ago. She reintroduced herself, mentioned the group where we’d met and said she was calling to follow up. She did not say about what. I asked the question for her, “Why are you calling? What did we discuss?” She told me that she makes customized covers for laptops. I thought that was nice, but I didn’t need one and still didn’t understand why she was calling me. She then told me ...