Ask Questions and Listen

We try to convince but all we need to do is listen.

Closing the Sale

Ever been put off by traditional closing the sales techniques. Confine these to the 21st Century dustbin and focus on rapport selling closing which puts the customer first. Ease the close in throughout the sales interview and you won't go far wrong and you won't be rejected either.

Programming Power

Our brains can be programmed and re-programmed. As a persuader you can use programming to eliminate resistance and set forth the course of action.

How to Deliver the Right Message, Every Time

Frustrated CEO's and sales managers express that thought over and over, in one way or another. They're talking about their salespeople, of course. They harbor a feeling that some of their salespeople just aren't doing what they want them to do, communicating the right message and they don't know what to do about it.

High-Income Selling Strategies: 5 New Rules To Govern Your Behavior And Actions In The Sales Cycle

High sales achievers are very specific about what they want to attract, both in terms of financial outcomes and business relationships. They are ‘detached to outcomes.’ They have learned the power of referral marketing and use their current client/network relationships to bring them new, ideal clients.

Cross Selling Across Divisions

Everybody knows it is easier to sell to a current client than a prospect. Cross-selling increases the ties that bind and build loyalty. Cross-selling reduces vulnerability.

Sales Lessons from Simple-Speak

Retain the energy and excitement, but boil down the product information. Use language that is so easy to understand that even a second grader could understand it. You’ll guarantee that your customers won’t be staring at your product wondering, who asked for the ketchup?

Call Center Sales Training

Sales communication is the key to call center sales, carried out largely through oral and written communication. The sales manager lets his sales people know what they are expected to achieve, how they are performing, how they can improve and perform better. The manager also keeps them informed of what is happening in the company- to the products, production, distribution, promotion and profitability. In turn, a salesperson keeps the sales manager informed of what is happening in the market, and how the sales and the marketing programs of the firm are progressing. Communication in the sales field is far more complex than in other fields because supervision by the boss is limited.

The Business of Dealing With Your Competition

Your competition may not only come from going up against a competing product, or service. You may have a product that's one of a kind in your field of business, but it is not the only thing people are spending money on.

Shorten The Sales Cycle By Finding The Decision Maker As Well As The Prospect's Budget

Learning how to ask the right questions and listen for as much information as possible will help the sales professional find out who makes the final decision and how much money the prospect or client has to spend.

Why Not Stop By And Say Hi - Just To Keep You In The Minds Of Your Clients And Prospects

If you treat your business resources with the respect and caring that you would like, you’ll find out how loyalty will build and how hard it will be for either of you to let go of your business relationship.

Brand Loyalty

It's a challenge getting consumers to remain loyal to a particular brand. Unlike the good old days when brand loyalty was a given, times have changed. As a society, we no longer feel compelled to stick with a certain company or product.

Cognitive Dissonance and Public Commitment

Public commitments and dissonance go hand in hand. Even when we feel an action is not right, we still go through with it if we have publicly committed to such a course of action.