Improve Healthcare Collaboration with A Checklist

I never imagined suboptimal healthcare collaboration would happen to me. Twenty-four hours before a group presentation, we were arguing over the format of our presentation rather than putting the final touches on it. From then on, I resolved to discuss process issues up front and teach healthcare colleagues to do the same. We use checklists all the time when doing procedures. Why not use them at the start of meetings or other group projects?

Flexibility in the Workplace: Making a Single Mom's Job Easier

More and more women have entered into the workforce than in the past. Furthermore, there has been a large influx of single mothers working to make a living for their children. Several of these women have encountered a situation where they either had to leave work early or could not report to work at all, due to a family emergency. How can corporations make a single mom's job easier?

Women Have Three Powerful Secret Weapons In Business

Wouldn't it be great to have a secret weapon that gives you an edge over the competition in business? If you're a woman, you don't have one. You have three, and they're more powerful than an atom bomb. Read on to learn how to use what you've already got.

Forget Donald Trump! It's Personal And It's Still Business!

Relationships and not just profits are a vital ingredient in every venture. Every manager or leader of a group should endeavor to build positive relationships among his or her team if they are to get optimal performance from them. People need to feel that you care about them enough to give them another chance when things occasionally go awry.

Counselling-Based Communication Skills

Counselling incorporates a wide variety of areas that apply to many different environments and situations. Understanding human behaviour and enabling (or improving) communication are essential...

The View from the Front Line

Employees who deal directly with the public are valuable players in building a customer-focused organization. Their potential, however, is often overlooked. Only a tiny fraction of customer complaints and suggestions ever reaches top management's attention.

Effective Communication

As you build your strategic plan, do you know whether each member of your leadership team demonstrates the ability to communicate effectively? So that you stay on track with your plan, do you consistently implement and use an objective measurement tool to ensure effective communication?

Effective Communication: Planning Buy-in

Is your organization driven by a clear vision and strategy that is understood and supported by every person at every level?

National Culture and the Organization

In this article I will refer to culture in terms of patterns of thinking and acting. There are certainly differences in mental perception; some of them depend on the nationality. I will try to show in this article that the different national culture might affect the organization.

Fierce Conversations, Part II

In the first article on fierce conversations, we examined the fact that doing business is essentially an extended series of conversations. Conversations that are robust, thought provoking and passionate. These are what we refer to as fierce conversations. In this, the second of three articles, we focus on why listening is so important, why few of us are consistently effective listeners and what can be done to improve listening skills

Dealing With a Hostile Work Environment

Whether you plan on leaving your employer or staying put, any type of severe hostility (conflict, opposition, or resistance) that interferes with your job performance should be handled in a professional manner.

Hospitals - Creating a Friendly Work Environment

Hey who knew? Whether or not people choose to admit it, each and every employee in a healthcare setting plays a huge roll in their facility and it starts in their own backyard.

Hazard Communication Basics Part 1

OSHA has found contractor’s compliance with the hazardous communications regulations sadly lacking since its inception- with lack of a Hazard Communication Program, or employee training usually being in the top five most cited violations by OSHA.