Work Place Communication in Air Transportation Sector

Workplace communication and teamwork are essential to pilots and their crew. When everything is going right workplace communication in the cockpit of an airliner is not so important, but when things start to go wrong it is omnipotent.

Success Tip #8 - Effective Communication Leads to Business Success

If you want to have a fighting chance in the business world, you’d better be an effective communicator. Here are three steps that will help you operate as a truly effective communicator. Step #1. Kno...

Relationship Building when Facing Unsavory Business Situations

Oftentimes in business dealings we are faced with unsavory situations with clients and peers. These can prove to be destructive or, if handled well, can actually strengthen our relationships. In this article I share some helpful tips and techniques I have learned.

Process Improvement Through Benefit Communication

How to improve any process and achieve your business goals and personal satisfaction. Communicating your goals, desires and expected process benefits to all involved parties is the key to any successful business process improvement.

Listening Techniques For More Effective Meetings, Part I

Business meetings are often derailed by poor listening and communication. In this two-part article, we discuss the importance of active listening and how this can make meetings more productive.

Why 30 Seconds?

It is very important to get your point across with the right words in the right time frame. If you cannot do this your success will be very limited. You may even fail. This article stresses the need for a 30-second message even if the communication time available is far greater than 30 seconds.

Vocabulary-It Does Matter

This article describes the benefits associated with possessing a good vocabulary.

Trouble in the Workplace

More and more I am hearing about problems in the office revolving around people issues. We are all familiar with sexual harassment and discrimination of various types. But what if you are experiencing feelings of discomfort due to actions that fall within the cracks.

Toll Fraud Security and DISA

Secure your business telephone system against toll fraud. DISA is one method that hackers can use to cost you thousands of dollars in billing. We discuss what this feature is and how to work with your service provider to protect your business.

Lean Manufacturing Software Alone Is Not the Answer to What Ails Manufacturing Performance

For years, manufacturers have searched for ways to boost ailing production performance. From the promise of ERP, to Lean initiatives, Six Sigma and a plethora of other tips and techniques, manufacturers have become the experts at sizing up what works and, just as importantly, what doesn't.

Micro-Managers - Four Ways to Keep the Peace with Your Supervisor

I hate a micromanager is what many people are saying these days. Do you feel that no matter what you do the micromanager is sitting on your shoulders so to speak? They of course do not realize that such controlling behavior and underfoot tactics are a drain on work flow and accuracy.

Thoughtful Conversations

The author identifies four types of conversation that take place at work one of which is argued to be best for development, problem solving and decision making.

Communication Culture at Work

Building a culture of constructive feedback in your workplace improves employee morale – and is good for business. However, many business owners and managers don’t know where to start in encouraging their employees to give and receive genuine feedback about their performance. Here is a simple five-step process for improving communication in your workplace.