Performance Management

Measurement of actual performance does not only mean knowing what has happened, but also what is likely to happen. It means that deviations are predicted in advance, which helps the management to take corrective action in advance for the achievement of goals. As such, it is desirable to measure performance as soon as the operations are completed. Not only this, it can also be measured while the activity is in progress, so that appraisal would be possible in time.

Giving Feedback without Creating Conflict: A Mediator's Guide

Giving feedback consistently and effectively can make the difference between a workplace that's able to honestly confront problems and celebrate successes, and one that suffers from low motivation and fear of hidden agendas. A workplace mediator and conflict management coach offers advice for giving feedback without creating conflict in the process.

Workplace Harassment

At a recent American Psychological Association conference, psychologist Paula Grubb from the National Institute for Occupational Safety and Health reported a very disturbing finding—nine out of ten workplaces in the United States experience some level of uncivil behavior, verbal abuse, and bullying.

Is Vehicle Tracking Economical for Small Fleets

Large fleets of all kinds are nearly always equipped with some sort of tracking equipment, which allows the vehicle owners to conduct operations more efficiently and more effectively. The cost is pretty high, but when that cost is allocated across a large fleet, it becomes economical. But what about small fleets? The high cost of fleet tracking would seem to put it out of reach of most, if not all, small fleet operators. Thanks to new technology and an innovative application of that technology, it is now possible for vehicle tracking to be economical for small fleets, even those as small as one or two vehicles.

Bookkeeping for ADD Clients

Do you have a client you consider ADD, whether diagnosed or not? There are certain challenges to dealing with this type of client, but communicating clearly and openly with them is the first step to ensuring everyone is satisfied.

A 'Four Square' Statement

A quick and simple way to develop a strategic plan for any written document. And while it doesn't require much actual writing, it will help you focus your attention and get a better response to your message.

How To Make The Translation Process Less Labour Intensive

Although in fact it ended only two decades ago, the era of handwritten or typewriter translations is one that most of us are not nostalgic about – if they remember it at all. To any modern-day translator, versed in – and addicted to – the cut-and-paste functionality of the latest word processing software, it is almost unimaginable there was ever a time in which translations were produced with a pencil and an eraser, or with a typewriter and correcting fluid. Having said that, there is no denying that the translation process has remained extremely labour intensive.

Direct Depositing Paychecks

Every year, the Treasury Department of America restores around 800,000 checks that have been lost, stolen or damaged in transit. Now, for instance, the federal government gives social security, veteran’s benefits and other federal payments electronically, otherwise called direct deposit, although one could still be given federal payments by check. Additionally, many companies offer direct deposit of late.

Communication Style, Meeting the Personality Style of Those You Speak To

Would you like to improve your communication abilities to those you speak with? You can build rapport with a single person or an audience if you match your speech to the listening style of the audience. To do so, you need to understand the personality types and behavioral styles of the audience.

Your Colleague Is A Psychopath - Psychopathy In The Workplace

Your colleagues, your boss, even the upper management in your workplace may be psychopaths. Corprate America has psychopaths in the workplace.

Projecting An Image That Communicates Credibility, Confidence and Competence

The manner in which we present ourselves has a great impact on how other people perceive and treat us. While you don't want to be thought of as boastful or egotistical, you certainly can't afford to shrink back into the shadows. It takes a great deal of courage and confidence to sell others on your dreams and get them to buy into your vision. But if you project an image that communicates confidence, competence and credibility, you'll be able to get others to support you in all that you set out to do. Here are 15 tips to help you.

Office Big Brother – Who is Watching You?

Recently two legal secretaries made the front page of every major national newspaper. Why? Because they had engaged in an e-mail war over a sandwich! Somehow the contents of the now infamous e-mails were leaked outside of the company and landed in e-mail in-box’s everywhere. Those who leaked the e-mail may have thought it was all a bit of a laugh to share with their friends. But what happened next was that details of the e-mail made it into national newspapers and caused a flurry of discussion and debate on news shows and chat shows around the country.

How to Make Friends and Avoid Enemies

Over the past few years an epidemic of rudeness has swept America. Here's how to stop the disease.