Gossip - A Form of Workplace Violence

To many folks, the idea of “workplace violence” connotes the physical harm that one may do to another. However, there is another form of workplace violence that is as dangerous and insidious, and this is workplace gossip.

Fundamentals of Communication

Most of the verbal communicating you do is from one individual to another. This is true whether you're in a family, social, or a work setting. One-on-one verbal communication affords the greatest opportunity for precision, because immediate feedback can tell you whether you were understood accurately. But communicating effectively involves more than just accuracy. The purpose of most communication is to influence the attitudes and behaviors of those whom we address.

Work With Spirit, Work With Pride

Fred Taylor removed creativity and pride in the work force. TQM may well bring it back. All people enjoy taking pride in what they do and getting recognition for their labors. What if we as managers ensured that spirit lead the way to productivity and profits?

Drama at Work Hampers Productivity

The business owner just wishes the employees would shut up and do the work. The employee just wishes the business owner would understand. Drama. It's everywhere in the work place. The problem is, no one recognizes his or her own part in creating the drama. Dr. Karpman's Drama Triangle is a model that helps teams solve inter-office conflict and helps the individual determine what role is being played out- victim,rescuer or persecutor. Drama hampers productivity, drains your energy and takes you out of your power. Drama keeps you stirred up, immobilized, upset, unhappy and otherwise dysfunctional. This spells trouble for business. Learn more about the Drama Triangle and how to identify unproductive patterns.

Is Music In The Workplace A Sound Idea?

Is having music in the workplace a good idea? Dr. Gary S. Goodman, best-selling author, sales, service and success coach, and President of Customersatisfaction.com, says it depends on a number of crucial factors. According to this popular keynote speaker and radio and TV expert commentator, you need to determine whether it increases or decreases productivity, among other things.

Great Communicators Can Be Made

Courage. Conviction. Wisdom. Clarity. Credibility. Five attributes that are essential, regardless of whether you are speaking in front of hundreds of people, writing a report to your boss, or running a PTA board meeting. Five attributes that build the foundation of someone who gets his or her point across effectively.

Choose the Best Communication Tool

Effective communication techniques.

No One Ever Tells Us/No One Ever Asks Us

The Seattle Sonics, a National Basketball Association team, are having problems. This is nothing new for the Sonics, nor for many professional teams. The same could be said for many businesses. The actual problem is universal.

Oh, By The Way, FYI, and Other Messages of Great Importance

Sometimes information doesn't get passed along. Sometimes it's tacked on as an afterthought. Sometimes it's as though the information doesn't really matter at all. And, sometimes it's a gender problem.

Why Should I Use Electronic Signatures

Electronic signatures save time, money and resources. Electronic signatures make your business more effecient and help you become more productive.

People Skills - The Enlightened Monkey

This article talks about people skills in the workplace. It explains how to maintain good relationhips that professional in nature.

The High Cost of Poor Listening

There are no shortcuts to becoming a great listener and the price tag for poor listening is high. Listening well can cut down on misunderstandings, miscues, damaged relationships, missed opportunity and disagreements while building strong alliances, increasing knowledge and delivering better results faster.

How to Communicate After the Merger/Downsize

Communication is a key component of organizational effectiveness. By sending messages from one individual, group, or organization to another, the information conveyed is meant to influence, persuade, and motivate others' attitudes and behaviors.