Are You Missing Your Best Quality Improvement Ideas?

Managers often miss an excellent source for quality improvement--the employees working on the front line or directly with clients. This article helps you find these ideas and tells you how to keep these ideas flowing to the manager.

Understanding & Managing Change

Understanding and managing change are the dominant themes of management today. adapting to a ever changing present is essential for success for a unpredictable future.

How Do You Know You Are Getting Better? Use Data to Drive Improvement

All around us success is measured. A football team measures its wins by its scores. We measure the success of our investments by their rates of return. To really measure quality improvement in healthcare or any other business requires that we use data to measure our success. My article gives you tips on how to do this.

Going Undergound

A look at how underground movements and rebellion can be positive for business

Balance Strength With Heart

To be an effective leader you must have a balanced approach between accomplishing the objectives of the organization and the needs of the individuals doing the work. It simply boils down to being as fair as possible to both sides.

Don't Let Your Hiring Practices Turn Into Your Maginot Line

Without Pre-Employment Background Checks, All the Security Precautions in the World May Amount to Nothing

Dealing with Change and Change Management

This is a helpful document for those of you Dealing With Change issues at home or in your work life. It tries to help you think about Change Management as something you can work with rather than be the victim of...

Pounding Nails Or Building A Home?

As a leader, are you providing your team with a big picture as to how they contribute to the overall success of the organization?

Changing Organizations

Organizational change is always difficult because behavioral patterns must be completely rearranged. This aspect will result in a tendency to resist change. The question is: how and when do organizations change? In this article three theories of organizational change will be discussed.

Balancing Top-Down and Bottom-Up Change Processes

Managers' behavior is the single most important variable in the success or failure of any organization's change or improvement effort. This starts with recognition that the organization is full of current or potential change champions.

Is the Family Dysfunctional, the Business Dysfunctional, or Both?

Family businesses have more stress because of pressures imposed across generaions, marriage,or sibling relationships. This stress must be acknowledged and resolved to enhanse the business and strengthen the family.

Moving Beyond Fear for Small Business Success

How to article for small business owners to get out of fear and move to success. For the successful small business owner, here are keys to getting out of overwhelm and taking charge of their business. This is one of the major keys to small business success.

A Personal Reminiscence Of a Gradual Change

The second industrial revolution: reinventing your business on the Web, is a book that I received from (former) professor of MIT John Donovan when I attended his conference in Paris in 1999 about the same topic. I recently re-opened the book accidentally and found an interesting part about change management...